One factor that determine the turnout of business operation and level of human relationship is our emotional factor.
Our emotion is our loudet debating voice,which determine response of the other individual to us,how we treat others and how we see other. The fact about our emotion is that ,one emotional feelings begets the other, Fear begets Anger and Anger begets fear, in life emotion can be a winning factor or a troubling one.
This following keypoints are important for a Business Manager to remember in dealing with emotions in a working environment.
UNDERSTANDIN THE FEELINGS OF THE OTHER PERSON
SHARING ONE'S OWN FEELINGS.
AVOIDING REACTION TO EMMOTIONAL RAGE
EMPLOYING GOOD GESTURES -
-as gifts, embrace, and handshake will communicate positive emotion in a work environment.
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